Aftermath of my Samsung Note 5 Smash

OK, so a couple days ago, in a fit of rage, I stupidly threw my phone down on a counter it bounced off then onto the cement floor….yeah. Here’s a pic (there’s a slight warp to the phone now):

Smashed Samsung Note 5.

Smashed Samsung Note 5.

So after that bit of satisfaction of smashing something…I slowly started to realize that I just got the phone maybe 2 months ago (I swapped my brand new Samsung S7 for it) and I hadn’t done a back up yet and over the course of 2 months I met a lot of people at the exhibitions and events, not to mention the pics I used my phone for….So I’m stewing about to boil over so I exiled myself to a corner and I’m fighting off the flu.

The flu won, slept almost 2 days. So 3rd day, today, I’m up looked at the phone, no lights no nothin, plugged in, nothing…took my sim out to put in back up phone and left the house. Went around to the used kiosks to check prices of used phones and new phones as well as repair prices. After many oooh and aaahs about the condition of my phone here’s what I gathered:

Area: Toa Payoh, Orchard, Plaza Singapura (Country: Singapore)
Price range for screen inclusive of labor: $290 – $420
Price range for Motherboard inclusive of labor $250 – $300

The high prices are from Samsung. Note: If you let Samsung fix your phone they WILL wipe your phone! They said because they reflash the phone or something like that. Also, they won’t back up for you! Where as the shops, they only replace the display so your data will stay intact.

Price range for NEW Note 5 High $800’s to $900’s
Price range for used Note 5 between $500 and $600
Price range for used Note 4 Between $300 and $400

The worry now is the warp on the phone has it caused any issues with the motherboard, Samsung said maybe, other shops say probably not. All say have to replace the display first.

Time it takes to change the display is 2 hours, Samsung 2-3 days. The shops that don’t have the display in stock will take a week to get it in.

I went with a shop in Far East Plaza called CityMobi. A gentleman named James helped me out. After much deliberation I went with CityMobi because no one had a blue display (my Note 5 is the blue one) but he offered gold or white. No one else offered. But most of all, in my opinion, he was the most honest, realistic person that I had spoken to. He was pretty sure the bend was not serious and the motherboard should be fine.

So I chose the gold display went back 1h 45 min later and it was done. The phone works, my data is all there and dang, I think two tone looks pretty good. The phone is still a bit warped, the speaker grill thing at the top is a bit wonky but hey….it works!

Anyways, i was offered a discount on a gold colored case (I guess my two tone phone isn’t as cool as I thought?) and screen protector so what the heck I got both. All in, it cost me $325, an expensive lesson to learn what button sets me off.

I hope none o’ya have to go through this but if ya do, I hope the numbers and process helps calm you down. Oh, if you haven’t done so already, BACK UP YOUR DATA!



Road to recovery, really this time…

So my feet has gotten waaaay better now. For the whole story, here’s where it started. The full story is at the end, under “UPDATE 2).

Then an update with skin specialist (western medecine) HERE

Here’s a pic of the asian meds, ointment, lotion I was given by the TCM (Traditional Chinese Medicine) doctor and after 2 months, the results:

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DO NOT EAT LIST (recommended by the TCM doctor)

Seafood: fish, shrimp, prawn, abalone, shark fin, seafood sauces, XO sauce, shrimp paste, oyster sauce
Nuts: peanuts, pumpkin seeds, walnuts, pistachios
Vegetables: Bok Choy, bamboo shoots, chives, mushrooms, eggplant, pumpkin, celery, chili
Fruits: Mango, durian, lychee, longan, manana, watermelon
Misc: Alcohol, spicy foods, sesame oil, deep fried foods, duck, goose, milk, glutinous rice, chocolate, coffee



When upstairs neighbor renovates, it costs me money

My neighbors upstairs are renovating. From the sounds of it they are tearing down a wall or three. That’s good for them and I’m happy for them until my ceiling starts to break / crumble / fall down not even sure how to describe it. Check out the pics..20160428_171124 20160428_171135 20160428_171215 20160428_171113_001

So I went up to talk to the contractor, they told me to contact the HDB (Gov’t entity that built the building) because this kind of damage is normal for older buildings and they will decide who has to pay. So I did and they told me, I have to pay there is a “scheme” called a GRA (Goodwill Repair Assistance) which covers 50% of the repair costs AND the max the owner must pay tops out at $300. Sounds good, except I shouldn’t have to pay in the first place, I think my neighbor should cover “my” 50% because my ceiling wouldn’t have come down if the didn’t start jack hammering their walls/floors.

Anyways, the inspector guy who came to see the damage said the gov’t contractor who is going to do the repairs is back logged and it may take months for them to get around to my unit. LUCKILY, I got an appointment for next week. The repair works is called “spalling” which means they just mix some concrete and put patch up the hole. They’re supposed to paint over the rusted rebar to prevent further rusting but most of the rebar is gone now anyways, so we’ll see what they do.

The worst part is I had to remove a kitchen wall cabinet to reveal the full extent of the ceiling damage and I found out the crown molding was only resting on top of the cabinet and held to the ceiling via sealant. WTH?!?!?! Yeah, so it fell off as soon as the cabinet was lowered.

Gotta love them corner cutters…lol. First world problems…sigh.



More first world problems

Lenovo service partition destroyed. Got this after the windows 10 upgrade. Everything still works tho but I just have wasted (used) space now. Can’t figure out how to reclaim that space without wiping drive (I don’t have win 10 cd’s), oh well.

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Sigh…



Et tu, Starhub?!?!

Ok, so because Singtel refused to honour their advertised special (free modem/router) I switched everything to Starhub. Maybe I should have changed to M1

It seems Starhub likes to play the “old switcheroo”. As seen in the photo, the advertised package has fibre tv.

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So the technician comes over today (Sept. 6, 2015) and tries to install the exact same cable tv box as the one I’m already using. So I asked why. The response was that my plan is cable tv, I have to specifically declare that I want fibre tv and that sales didn’t explain it to me.

Wait, what?! Seriously? Explain what? The “plan” is on a friggin’ flyer for cryin’ out loud. What’s to explain?!

So I call customer service and they basically said the same thing except in a condescending, “I know I’m right, so just take it” kinda attitude. So I got more mad and was rude and abrupt and got put on hold for what seemed like 30 minutes but probably only about 15. So he asked for my particulars and said a person from Sales will call me within 48 hours to solve the problem. Somehow it didn’t sit right with me so I went to the customer service centre where I signed up for the plan.

I was told the same thing, the plan’s sales rep didn’t tell you, explain to you blah blah. So I asked why call it a fibre plan and put fibre tv on the flyer? They’ve never once answered that. Instead kept shifting “blame” to Sales.Then they said they can’t do anything until my “order” is completed and it usually takes a week to close. Then they can reschedule another technician to install the fibre tv box. I’m getting pissed and I guess it showed so he muttered something to the effect that he will schedule it, then recanted and went to find the original sales guy.  He came back and said the guy was unavailable and would call me back regarding rescheduling. What kinda lame crap is this?!

The original “sales person” contact me at around 8:00 pm to tell me that it was a miscommunication between us, that he apologizes and that he was talking about cable tv when we were discussing plans. Still trying to put the blame on me for not falling for their “bait and switch”. He promises to call me back tomorrow with a reschedule date. We’ll see….

As I’m reflecting on the day, I’m wondering why 2 employee’s of Starhub would discourage me from getting fibre tv by saying “in the event something happens to the fibre, then I lose both tv and internet.” Why would they say that? Why would Starhub advertise, in print, fibre tv in a bundle package and (up to this point) renege on the deal?

Something doesn’t seem right….we’ll see…

So I got a call from the sales rep (the same guy that signed me up with the plan) today (24 hours later). I was hoping for a resolution but no. Here’s what went down aside from being informed that they call fibre tv “IP TV”.

He informed me that I should keep the cable because the serial number of the set top box I refused to let them install is already entered into the system and he and his technician recommends it on the basis of:

  1. Fibre tv and cable tv has the same quality
  2. The tv must be within 5m of the fibre point or else I will be charged extra because they will need to install a new fibre point.
  3. Cable is more convenient because if I wanted to watch tv in another room I can just move the set top box. Not so with fibre tv.
  4. Fibre tv is connected with the fibre internet, so if 1 goes down, so does the other.
  5. Switching plans to fibre tv will disconnect my internet.
  6. There is a limitation difference on the number of set top boxes / connection points for fibre tv vs cable tv which makes cable tv better. There was a whole explanation on this but it didn’t make sense to me).

This just doesn’t make sense. If i wanted to watch tv in any other room I would still need a connection point (jack), right? Speaking so frequently of “if one goes down, then I lose the other too” is making me doubt the reliability of their service, are they really that bad? When I questioned the reluctance to fix the problem, he just told me the feedback of fibre tv customers indicate that cable is better. When asked how long my internet will be interuppted, no answer, twice. When asked when the technician will fix the problem, he didn’t know and spoke of a plan change. The call ended with no resolution whatsoever.

I’m still waiting for a call with the appointment date for the technician to install my fibre tv. As I’m still within the 48 hours resolution time frame I got yesterday, I won’t raise a ruckus yet.

UPDATE:

OK. so 48 hours have come and gone, I emailed their customer service (Sept. 9, 2015) regarding my situation and requested an email with details regarding if they are billing me for tv and when the technician will come.

UPDATE:

I got a call from the sales rep (Sept. 12, 2015) with the exact same bullshit as before…system this system that. Still no info whatsoever. I did get a somewhat tentative, “…give you a call Monday with scheduling details.”

UPDATE:

It is now Tuesday afternoon (Sept. 15, 2015) still nothing. Let’s see what kinda trees I can rustle…

UPDATE:

Finally, they sent out a guy to “install” fibre tv (Sept. 21, 2015). Basically, just plugging in the set top box to the tv, power outlet and modem/router. Not as sophisticated as what they make it out to be. So prior to this install, I received the bill in which they charged a full months use. When I called to inquire, they said that their billing cycle is such that they first bill is a “deposit” which will be refunded when the plan is finished. For some reason that seems kinda sketchy to me. But what else can i do, eh?!